Support

Before sales, we will provide you with relevant technical documents, such as system introduction, system user manual, etc., and give you a brief introduction.

When you are interested in collaborating with us, our sales representatives and engineers will conduct in-depth research with you. Through overall planning and design, as well as investigation of the installation site environment, propose the most economical and reasonable optimization plan to ensure customer satisfaction.

Regularly track, inspect, and maintain the system's products.

Ensure timely provision of various consumption and maintenance materials. All products have a one-year quality guarantee period from the date of sale. All system engineering has a one-year quality assurance period from the date of acceptance.

Strictly inspect the quality of incoming materials, components, and equipment, and products without quality certificates shall not be used; Quality monitoring of the products used shall be carried out by company professionals, and non-conforming products shall be promptly returned.

Establish a project implementation team, designate on-site managers and responsible engineers, and clarify their job functions.

Every step of installation and debugging must be checked, and those that do not meet the standards must be redone or reworked. After completion, they should be checked again until they are qualified.

Continuously strengthen technological innovation and new product development.